Durga Puja transit, food and emergency guide
Practical help for the Puja nights in Kolkata: which metro line and station to use for the big pandals, buses and ferries, where to eat on the way, and the helplines to keep handy.
Metro
Blue Line (North - South Corridor)
- Route
- Dakshineswar ⇄ Kavi Subhash (New Garia)
- Usual hours
- 06:50 AM to 10:45 PM
- During Puja
- Announced by Metro Railway each year. Check its official notice.
- Frequency
- Varies through the day. Check Metro Railway for current timings.
- Sovabazar Sutanuti: Sovabazar Rajbari, Kumartuli Park, Ahiritola Sarbojanin
- Shyambazar: Bagbazar Sarbojanin, Hatibagan Sarbojanin
- Girish Park / MG Road: Mohammad Ali Park, College Square, Kashi Bose Lane
- Netaji Bhavan / Jatin Das Park: Maddox Square, Bakul Bagan, Northern Park
- Kalighat: Tridhara Sammilani, Ballygunge Cultural, Ekdalia Evergreen, Chetla Agrani, Badamtala Ashar Sangha
- Rabindra Sarobar: Mudiali Club, Shib Mandir, Suruchi Sangha (via auto)
- Gitanjali (Naktala): Naktala Udayan Sangha
Green Line (East - West Corridor)
- Route
- Howrah Maidan ⇄ Esplanade (Underwater Tunnel) & Sealdah ⇄ Salt Lake Sector V
- Usual hours
- 07:00 AM to 10:00 PM
- During Puja
- Announced by Metro Railway each year. Check its official notice.
- Frequency
- Varies through the day. Check Metro Railway for current timings.
- Howrah Station / Howrah Maidan: Howrah 1-Hat Lane, Belur Math (Ferry/Bus connect)
- Esplanade Interchange: Rani Rashmoni Bari, New Market Food Trail
- Sealdah: Chaltabagan Lohapatty, Santosh Mitra Square (via walk)
- City Centre / Karunamoyee / Central Park: FD Block Salt Lake, BJ Block, Salt Lake Stadium
Helplines
- Kolkata Police Central Control Room: 100 / 033-2214-3024 / 033-2214-3230. Central emergency dispatch for crowd control, lost persons, traffic snarls, and immediate emergency response.
- Kolkata Ambulance Helpline & Trauma Care: 102 / 108 / 033-2286-0050. Centralized government ambulance service with paramedic facilities stationed near key transit nodes.
- Kolkata Police "Winners" All-Women Patrol Team: 1091 / 033-2214-1254. Specialized motorized squad patrolling pandals, metro gates, and crowded streets for women safety and immediate intervention.
- Child Missing & Childline Emergency: 1098. Rapid identification and reunification desks operating in collaboration with Kolkata Police at major park venues.
- West Bengal Fire & Emergency Services: 101 / 033-2252-1165. Fire tenders pre-deployed at high-density pandal points and sensitive electrical installations.